Chat GPT can make EVERYONE an expert. 3 things you will want to know.
You might have heard that ChatGPT and other AI-based technologies are the future of business. AI is revolutionizing every industry. Touching our lives and improving every single aspect of how we use technology. You might have high hopes of these new technologies being the silver bullet to solving the world’s (and your business’) big problems.
BUT this AI brain child of some very smart people may put your data—and your company—at risk.
Will they share protected or sensitive information?
This is one of the biggest concerns I have with ChatGPT right now. What if someone uses ChatGPT to modify sensitive information. Think about someone on your executive team. They need to put a PowerPoint together on your annual strategy for investors and your internal team. The strategic document has SENSITIVE in big red letters on the cover page.
The executive doesn’t have time to make the PowerPoint and his son suggests using ChatGPT to get a production-ready presentation together in minutes, saving him countless hours and ensuring a good night’s sleep before the presentation in the morning. That content is public domain.
Think about other roles in your company and how they might leak data unintentionally…
What if your accountant used ChatGPT to put together a letter to the IRS about your taxes?
What about HR creating a simple email about healthcare enrollment?
Operations accidentally sharing specs on a top-secret project?
Your secretary personal information about you and your family, your schedule and your habits.
Are these things you want to put out in cyber space?
Right now, we are in the wild west. And even if laws are made around these technologies, will they keep your data secure.
Even beyond your team members, you may want to ensure that anyone interfacing with sensitive information does not use ChatGPT in your workplace. This includes doubling down on vendor contracts. How can you be sure that data is not being leaked?
Will you own the information?
Another enormous concern is whether your business owns the end product of something generated by ChatGPT. The current consensus is that product of ChatGPT is in the public domain. If you have someone on your team working on a proprietary project and decides to ease the burden with ChatGPT, will you end up owning any of the work? How can you prove it? Your intellectual property may be at risk of becoming public.
Will ChatGPT give you the right information?
ChatGPT is in its infancy (and its creators are definitely human). What if it misinterprets information and sends your employee using it on a time-sensitive high priority project uses that data to make critical decisions for your business or for a project? Will you be cleaning up messes bigger than avoiding ChatGPT or other AI technologies that do not have proven track records?
What can you do right now?
It’s time to start having a candid conversation with your team about what can be and should be used outside of your organization. Using tools like ChatGPT can expose data that you don’t expect to be exposed.
