Stop Wasting Your Money On Expensive Cybersecurity Tools That Still Leave You Vulnerable to Attacks.

Typical IT support will spend over 90% of their time fighting fires, leaving your credit union a sitting duck to ransomware attacks and NCUA violations.

Why not know when you need to know what’s wrong with your network:

Team members with weak passwords?

Reusing passwords for multiple accounts?

Technician left something unchecked (this happens more than I’d like to admit)?

Rapid detection can mean the difference between a compromise and catastrophic breach or attack.

When your credit union’s data is breached, have you considered ALL of the costs? Legal fees and regulatory fines are small in comparison to damage to your reputation and loss of business you will face. If you were to have a data breach, expect nearly a quarter of your membership to leave.

No industry is more in need of reliable cybersecurity than credit unions, but how do you know what you need?

DETECTION is better than a cure.

While many credit unions already invest in cybersecurity products or rely on their IT teams to keep them safe, few—if any—know exactly where their susceptibility is on their networks and even fewer have actionable prioritized fixes to evade growing cyber threats.

Security Information And Audits When YOU Need It—you get dedicated professional Credit Union IT Security analysts when you need it rather than once a year. Have 24/365 access to continuous results—giving you peace of mind security is taken care of without spending more on security specialists.

IT Security Processes Explicitly Tailored for Credit Unions—We have 20+ years working with credit union IT and understand the intricacies, products and needs of credit unions. We help your teams create streamlined processes and strategies to make your security stance stronger.

Some Common Questions Our Credit Union Clients Have Asked Of Us:

How do I know I’m NCUA Compliant?

Most IT Support– including internal IT departments–  don’t understand the intricacies behind compliance regulations (which is especially important if you’re regulated by the NCUA examination). Your credit union likely has to burden one of your staff to be a compliance officer just to make sure you won’t fall too far short of being compliant if an audit pops up.

Galactic Provides 24/7/365 compliance monitoring, a dedicated security officer that specializes in NCUA regulations, a process-based process that makes sure your credit union is compliant without having to spend more on your IT Support. How can we control your compliance costs? (Refer to the next questions).

I’m paying TOO much to be NCUA Compliant? How Can I streamline costs?

Too often, I talk to clients that had been spending out the nose for NCUA compliance. The cold hard truth is that most Managed Services or IT Support solutions lack expertise or experience dealing with your NCUA examination. And those that do offer NCUA compliance packages, end up charging you a al carte extras for compliance services (NOTE: these costs add up quickly!).

Galactic Advisors provides NCUA compliance that augments and supports your IT team. How do we manage your compliance costs? Over the years of having to support clients that have NCUA compliance pressures, we’ve developed an internal process that ensures our clients are compliant and have reporting throughout the year that NCUA Audits love.

Our Formula for passing your NCUA Examination:

Process-based Systems + Proactive Management + Constant Monitoring → Manageable and Affordable Compliance

I need Cybersecurity that knows credit unions! Do you have CU Cybersecurity experience?

Most outsourced solutions or cybersecurity products don’t understand or aren’t designed to service the needs of credit unions. They don’t have infrastructure, processes and checks in place that make sure they can effectively service credit unions.

Galactic Advisors has a history of servicing credit unions for over 20 years. In that time, we have developed infrastructure and processes specifically to effectively service credit union needs and compliance demands at accessible fixed investments.

How do I know things are getting done? How can I make sure our interests are being best-addressed?

As part of servicing credit unions, we understand that you want to have control over your technology—have a say in decision making—especially on how to most efficiently leveraging technology to service your members better. We have a dedicated credit union security manager on staff that specializing in strategically planning with you and your team as to how to get you the right security solutions and effective use of your security budget to address your staff and members’ needs while keeping you on track to pass your NCUA examinations.

How do I know my network won’t get hacked tomorrow?

One of the biggest issues with IT departments and most other IT Support solutions is that they spend most of their time fighting fires. Even if they are patching your computers, they likely lack the infrastructure to accurately predict when your systems need an upgrade or hardware needs replacement because of wear.

Galactic Advisors is focused on prevention—more so than patching your network, we make sure all of your hardware is (and will be) running well. We use a proprietary predictive model to evaluate your credit union’s vulnerability when it comes to ransomware attacks and data breaches and can give you the necessary recommendations for you to avoid a disastrous server or network crash before it happens.

I need that data! If a computer crashes, how will I confidently know that data will be restored?

Most IT Support companies still use dated technologies. Tape drives– still common among many IT companies– will fail! And most IT support fail to even take regular backups– let alone backups that will guarantee you a good starting point if something goes wrong (for instance, your computer crashes or file is deleted).

Galactic Advisors automatically and continually test your backups to make sure they are recoverable and will alert you if a backup isn’t working BEFORE you actually need it.

How could I utilize my technology more efficiently to better my credit union?

Most of the time, credit unions are not optimizing how they’re using technology. They are wasting time patching symptoms and not getting to the root problem with how technology could make their work EASIER. Most IT support don’t have much experience with giving credit unions direction to best leverage technology.

Galactic Advisors provides you direction on technology, process and IT security with Quarterly Road Map Meetings where we Review your credit union’s Software, Systems and Security. If you ever have any additional questions about your technology, you have a dedicated Security Technology Manager to assist you to make the best decision for your credit union.

I NEED to budget for my Security costs! How can you guarantee fixed security spending?

The hard facts is that when an emergency comes, most IT Support companies will charge you an arm and a leg just to get you up and running again (Don’t even think that they will give you a strategy to keep you from running into the same problem in the future!).

Galactic Advisors offers 24/7/365 monitoring at a Flat Rate Guaranteed (Hassle-Free Billing). You get security and NCUA alerts, policy and procedure management, actionable steps and implementation calls to remediate any problems or questions at one affordable flat rate—cheaper than any credit union cybersecurity solution out there.

Do You Have A Cybersecurity Expert That REALLY Understands NCUA Regulations?

Our quarterly NCUA audits will provide you with a compliance road map and all important compliance documentation. We GUARANTEE our work. We eliminate fear and uncertainty.

Having worked with dozens of credit unions in our 20 year tenure supporting businesses, we have mastered IT Security processes tailored to keeping your business NCUA compliant without costing you an arm and a leg:

  • Constant NCUA Compliance Monitoring— stop worrying about NCUA compliance– whether your ENTIRE network is compliant. You no longer have to worry about paying hefty fines for not being complaint. (We will also train your staff annually to meet your training requirement—included in your IT Support!)
  • Quarterly NCUA Risk Analysis and Compliance Reports— You get a quarterly report on your compliance status for NCUA compliance. We’ll present you with solutions if we notice any possible risks in your system.
  • Dedicated IT CU Compliance Officer— Managed Security for your credit union- you have an NCUA compliance specialist as your partner- no need to invest and worry in keeping up your compliance or spending extra for it!
  • Disaster Recovery Planning— In the event of a natural disaster or failure, you have We check that your data is backed up and working DAILY.
  • Dedicated CU Security Technology Manager— you no longer have to worry about how to best use your technology to make your office run more productively. We have a CU IT professional on staff with specific experience helping credit unions leverage their technology.
  • IT Audits When You Need It—since credit unions don’t necessarily run 9-5 shift (Monday through Friday)—you get open access to our continuous reporting when you want it. You have flexibility to schedule calls with our security team and get your issues checked before they become major holes for attacks and breaches.
  • Documented IT Security Paths For Credit Unions—We’ve already documented (and continue to document) solutions to your users’ computer issues and credit union-related security concerns to guarantee faster resolution times getting your security resolved.

Remember: IT Security that keeps Credit Unions free from cyberattacks and data breaches requires specialized security teams that understands the specific tools, platforms and dynamics. Support that proactively recognizes and eliminates security before problems arise—no matter when.