RESEARCH

You’re Using Your Smartest Employee Wrong

Posted by cchahine On
You’re Using Your Smartest Employee Wrong

What if I told you that you’re mismanaging the most brilliant member of your team?  Not a little wrong. Not a “hey, let’s have a coaching conversation” kind of wrong.  I mean catastrophically wrong. The kind of wrong that’s costing ...

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Critical MSP Vulnerabilities: What to Do Before It’s Too Late 

The latest disclosure of credential handling vulnerabilities in Kaseya’s Network Detective is another reminder that even trusted vendor tools can become an attacker’s weapon. This is not a one-off event; it is part of a growing pattern. When tools that ...

How to Become the Risk Advisor Your Clients Can’t Live Without

If you’re an MSP watching your clients push back on security investments or ignore monthly reports, you’re not alone. But the landscape is shifting—and fast.  There’s a new and urgent opportunity that’s separating providers who get ignored from those who ...

The Windows 11 Time Bomb Your MSP Forgot to Mention

Let me tell you a story. It starts like most horror stories do—with a false sense of security. I sat down recently with the CEO of a well-run, 250-person company. Smart guy. Good business. Solid MSP. We talked shop: headcount, ...

Disaster-Proofing Your Business: Start with Incident Response

Why You Must Think Like Emergency Planners Imagine it’s 1:00 a.m. The rain’s been steady, but you’re asleep. Somewhere upstream, the ...

The One Thing Your Clients Aren’t Doing—That Could Take You Down

You lock down endpoints. You deploy tools. You make smart recommendations. But here’s the cold truth: None of it will matter if your client can’t prove their decisions. In today’s climate, insurance carriers and lawyers don’t just want to know ...

“We’ve Got This Handled.” Famous Last Words.

I was just talking to an MSP owner last night at CRN Secure. Confident guy. Told me he had everything covered when it came to cyber liability. So I hit him with a few of my favorite questions: How are ...

What If Your Bookkeeper Just Became the Most Dangerous Person in Your Company?

If a hacker got access to your bookkeeper’s account today, would you know what to do? (And no, “call your IT ...

Why Rushing Compliance Could Be the Most Expensive Mistake Your Business Ever Makes

Imagine someone telling you they could build out your entire HIPAA compliance program in under three days. That’s not a typo. Three days. No heavy lifting required on your part. Sounds almost ...

What Happens When You Hire an Assistant and Never Tell Them What to Do?

You finally decide to splurge. You hire a full-time assistant. This person is sharp — they can handle your emails, juggle ...

Your Cell Phone Is a Loaded Gun—Pointed at Your Business

Imagine handing the keys to your front door, your company vault, and your private office to a complete stranger. Then inviting them to rifle through everything you own. That’s exactly what you’re ...

Could Your Business Survive a Cyberattack? (Most Can’t—and Won’t)

The US bombed Iranian nuclear facilities last week. The result? A “spectacular military success,” sure—followed immediately by the Department of Homeland Security warning that Iran’s state-backed hackers (and a gaggle of bored ...

Is Your IT Provider Setting You Up for a Data Breach?

There’s something buried deep inside your Microsoft 365 environment that your IT provider isn’t telling you about. It’s not a bug. It’s not even a breach. It’s worse. It’s a design flaw—a loophole that allows a guest user (someone outside ...