You think one compromised email account can’t cost millions? Time to wake up.

It’s Monday morning. Coffee in hand. You walk into the office ready to take on the world—and ta-da. Your IT support team tells you one of your employees clicked a link. Just one. Their email account got compromised.

No big deal, right? Your team caught it fast. Locked it down in two days.

Crisis averted. Wrong.

That’s exactly what happened to FloridaCentral Credit Union. Just 48 hours of exposure. One employee. One compromised account. And it led to a multi-million-dollar class action lawsuit, a PR disaster, and years of legal and financial fallout.

The hackers didn’t send fake invoices. They didn’t wire out a few bucks. They did something worse. They read the emails.

And guess what was in there? The usual suspects—names, Social Security numbers, account details. Sensitive data. The kind your team was told never to email. But they did. Maybe it was encrypted, maybe it wasn’t. Doesn’t matter. The hackers have it now.

And lawyers? They smell blood in the inbox.

FloridaCentral tried to do all the right things. They investigated. Locked it down. Offered free identity protection. Rolled out credit monitoring like Halloween candy.

But it wasn’t enough.

The class action hit like a freight train. They settled for $1 million—and that was just the entry fee.

Let’s run the numbers:

  • 36,000 people affected
  • $100 flat payment each
  • Credit monitoring for three years
  • Plus legal fees, admin costs, and PR cleanup

If just 25% of those folks file claims? That’s $900,000 gone. Add in credit monitoring? $4 to $5 million, easy.

All from two days of email exposure.

This wasn’t a massive financial institution. Not a Fortune 500 company. This was a local credit union. So if you’re thinking, “That couldn’t happen to us,” think again.

Your Microsoft 365 account is a liability. Hackers know it. They’re targeting it. And most businesses? You’ve basically left the vault open with a sign that says “Take What You Want.”

You need to lock it down. You need to find what’s exposed.

And most importantly? You need evidence.

Because when the breach happens—and it will—your cyber insurance provider isn’t going to ask how fast you responded. They’re going to ask what you did to prevent it.

If you don’t have evidence, they walk away. And they leave you holding the bag.

We can help. We perform detailed Microsoft 365 security assessments—built specifically to find the blind spots that hackers exploit before they cost you everything.

Already a client? Great. Log into the portal. You’ve got full access to our cyber awareness training—actual training that teaches your team how to defend themselves, not just avoid “phishy-looking” emails. Plus, we give you the evidence you need to prove you trained your team.

Not a client yet? Schedule a quick Cyber Liability Assessment.

We’ll find the gaps. We’ll fix them. And we’ll get you the evidence you need to protect your business.

Bottom line? One email breach almost tanked a credit union. Don’t let it be your business next.