RESEARCH
Why Treating AI as Your Support Team Could Put Your Business at Risk

There’s a growing trend in the IT industry that should have you concerned: people are letting AI act as their “technician.” Instead of escalating issues, running diagnostics, or evaluating the impact of a fix, they’re turning to an AI tool, ...
Cyber Trends
The Windows 11 Time Bomb Your MSP Forgot to Mention

Let me tell you a story. It starts like most horror stories do—with a false sense of security. I sat down recently with the CEO of a well-run, 250-person company. Smart guy. Good business. Solid MSP. We talked shop: headcount, ...
Microsoft Just Extorted You. Here’s What to Do About It.

You don’t have to upgrade to Windows 11. That’s the good news. The bad news? If you don’t, your business is about to enter a slow, painful spiral into cyber vulnerability and operational chaos. Right now, people are calling Microsoft’s ...
Well, That Didn’t Last Long: Why Your Cyber Strategy Can’t Be Based on Headlines

Not even a full week. That’s how long we had between a glimmer of good news and a fresh slap of reality. Just a few days ago, security analysts were celebrating. Ransomware payments, they said, were down. A win! Maybe ...
Business Resilience
Part 2: Coffee or a Crisis: The CEO’s Choice in Cybersecurity

Last time we looked at why tabletop exercises matter and how they can reveal the cracks business leaders don’t notice until ...
The Silent IT Risk That Can Wreck Your Company Value: Tribal Knowledge

When CEOs and CFOs think about cybersecurity risk, they think about hackers, ransomware, and data breaches. What they do not think about is the way their own IT teams operate—and how that internal process can make or break the company ...
Could Your Business Survive a Cyberattack? (Most Can’t—and Won’t)

The US bombed Iranian nuclear facilities last week. The result? A “spectacular military success,” sure—followed immediately by the Department of Homeland Security warning that Iran’s state-backed hackers (and a gaggle of bored ...
Security Best Practices
The Cybersecurity Test You Think You're Passing (You're Not)

We were just running a security assessment for a 150-person company last week. Nice organization. Professional. Fancy logos on their trucks. Well-funded. And in about 11 minutes, we were inside their network. Here’s how it started: We sent an email. ...
Why Every CEO Needs a Cyber Incident Response Playbook

Why This Problem Lands on Your Desk When a cyber incident hits your company, the first call usually goes to IT. But very quickly, the responsibility shifts to you and your leadership team. Regulators, insurers, customers, and even the media ...
The Cybersecurity Gap That’s Costing You Everything—and No One's Telling You About It

You’ve made the investments. Your team has security tools in place. You’ve got someone managing IT. You’ve had the compliance audit. On paper, everything looks fine. But there’s a problem. A big one. No one on your team can clearly ...
More Articles
Microsoft May Allow 7th Generation Intel CPU’s On Windows 11
Not long ago, Microsoft announced the development of Windows 11, which formally brought the Windows 10 era to a close. Details were sketchy of course, as is often the case with announcements ...
Chrome Soon Releasing Feature To Always Use Secure Connections
Recently, Google announced another change to its Chrome browser designed with user security in mind. The company will soon be rolling out an "HTTPS-Only" mode that will help make surfing a safer ...
Microsoft Windows Is Working On Windows 11 Update Release
Later this year, the Windows 10 era will officially come to an end with the release of Windows 11. The latest version of the OS promises a raft of new features that ...
Security Issue Found In Dell’s SupportAssist Software
Do you have a Dell PC? If so, be aware that recently, security researchers at Eclypsium have discovered a major security flaw in the company's SupportAssist software that comes pre-installed on most ...
Update Windows If Your PC Is Making High Pitched Sounds
Ever since the March 2021 release of Windows 10, 2004 , a small fraction of users have been reporting a mysterious issue with the OS that causes the PC to emit a ...
Will Your RMM Be The Way In?
I said this a while ago and I certainly still believe this is true. Remote monitoring and management tools can take down your MSP. ...
Google Drive Users Should Be Aware Of Upcoming Update
Does your business utilize Google Workspace? If so, be advised that the company recently issued an alert for Workspace admins. The alert warns that a planned update designed to improve security relating ...
Google Adding Additional Security Feature To Chrome On iOS
Recently, Google made a small but significant change to Chrome for iOS. If you use the browser in that environment, it now allows you to lock your incognito tabs behind a FaceID ...
ChaiChi Malware Is Spreading Ransomware In The Education Sector
If your business has regular dealings with the Education sector of the market, be aware that the PYSA ransomware gang has a new trick up their sleeves. Recently, they've been using a ...
Some TurboTax Accounts Were Hacked Due To Poor Passwords
Hackers around the world have been busy this year, with Intuit being the latest company to fall victim to their attacks. The TurboTax company recently announced that their network was breached following ...
Support Ending For Windows 7 And 8 Nvidia Graphics Drivers
Does your PC have an NVIDIA graphics card? If so, be aware that the company recently announced that as of October, 2021, they're suspending support for drivers designed for use with Windows ...
SolarMarker Malware Stealing User Information Through PDFs
The hackers behind the malware called SolarMarker have begun using an innovative and unexpected means of distributing their poisoned code. They've started publishing PDF documents filled with SEO (Search Engine Optimization) keywords ...