crowdstrike-incidentOn Friday, July 19th, 2024, the world woke up to a very dramatic lesson about supply chain.  Due to an issue with CrowdStrike, a cybersecurity company, there was a ripple effect that hit the entire world:

  • Airlines: More than 2,000 flights have been canceled worldwide so far, and most airports continue to experience issues.
  • Media: Sky News and other broadcasters experienced downtime, impacting their ability to deliver news.
  • Healthcare: Hospitals across the globe experienced difficulties in accessing patient records, leading to the cancellation of elective procedures.
  • Financial Services: Banks like JPMorgan Chase faced processing delays. (thecyberwire.com)

The number one lesson? Vendor networks matter. They are the lifelines of businesses, spanning continents and industries, and this interconnectivity brings vulnerabilities.  On July 19 we all learned that a single disruption could ripple through multiple sectors and countries.

The second clear lesson of July 19, 2024?

The importance of conducting thorough risk assessments, particularly focusing on supply chain risks, has never been more critical.

So, what is supply chain risk? Well, it refers to any potential disruption or failure in the expected delivery and quality of goods and services within a supply chain. These risks can stem from various sources, including logistical failures, cyber-attacks, economic instability, natural disasters, or regulatory changes. The complexity and global nature of modern supply chains make them particularly susceptible to these disruptions.

The CrowdStrike outage is a stark reminder of how technological dependencies can introduce significant vulnerabilities. Such incidents highlight the need for businesses to not just react to disruptions but to anticipate and mitigate potential risks proactively.

Time for a Global Perspective

Consider the impact of a natural disaster like a hurricane on a critical component supplier located in a vulnerable region. Without a prior risk assessment, a business might find itself unable to procure necessary parts, leading to halted production lines and significant financial losses. A risk assessment would identify this vulnerability, allowing the company to diversify its supplier base or stockpile critical components in advance.

Risk Assessment = Security

Risk assessments allow businesses to identify, analyze, and prioritize risks in their supply chains. By understanding these risks, companies can devise strategies to mitigate them before they cause harm. Here are several reasons why risk assessments are crucial:

  • Often risks are not apparent until they manifest as disruptions. Regular risk assessments help uncover these hidden threats, whether they are in cyber security, supplier reliability, or regulatory compliance.
  • You can create contingency plans that enable them to respond swiftly and effectively to disruptions, thereby minimizing downtime and financial loss.
  • Understanding the risks associated with suppliers helps businesses engage more meaningfully with them to improve reliability and security standards, fostering stronger, more resilient relationships.
  • Many industries are subject to stringent regulatory requirements regarding supply chain management. Risk assessments ensure compliance, thus avoiding legal penalties and reputational damage.
  • Detailed insights from risk assessments inform strategic decisions, guiding businesses in investing in the right areas, such as cybersecurity measures or more reliable suppliers.

Steps to implement an affective risk assessment

Conducting effective risk assessments involves several key steps:

  1. Risk Identification: Gather data on all elements of the supply chain to identify where risks may exist. This includes supplier backgrounds, political stability of supplier locations, and technological dependencies.
  2. Risk Analysis: Evaluate the likelihood and potential impact of identified risks. This helps prioritize them based on their potential to disrupt operations.
  3. Risk Mitigation: Develop strategies to reduce the likelihood and impact of risks. This may include diversifying suppliers, increasing inventory of critical components, or enhancing cybersecurity measures.
  4. Monitoring Your Risk Routinely: Supply chain risks evolve, so continuous monitoring and revising of risk assessments are necessary to adapt to new threats.

Risk assessments are not just beneficial; they are essential for survival. They provide a clear roadmap for navigating the complexities of global supply chains, ensuring resilience and continuity in the face of unforeseen challenges.

Businesses that invest time and resources into comprehensive risk assessments can not only prevent disruptions but also gain a competitive advantage by demonstrating reliability and security to their customers.

The power of supply chain connections couldn’t be clearer.  It’s time to take action.