You’ve probably sat through user awareness training at some point. 

“Don’t click links from Nigerian princes.” 

“Don’t send wire transfers to people you’ve never met.” 

You’ve checked that box. 

You’ve probably made your employees do it too. 

Maybe even once a year. 

Maybe even with a quiz. 

Great. Gold star. 

But here’s what no one’s talking about: 

While you’re busy teaching Karen in accounts payable not to click phishing emails, your system administrator might be handing over your kingdom. 

And not even realizing it. 

Let Me Tell You a Story 

A few years ago, we got pulled into a breach. One of those “This can’t be happening” kind of calls. You could smell the panic through the phone line. Here’s what happened. 

A newly hired help desk engineer—trying to be helpful—was troubleshooting a printer issue on a server. 

Simple enough, right? The printer wouldn’t play nice. The guy got frustrated. He found a blog with a workaround and a printer driver that supposedly fixed the issue. 

He downloaded it. 

He installed it. 

He entered admin credentials, like he’d done a hundred times before. 

Boom. 

Just like that, the attackers were in. 

What Happened Next? 

The hackers didn’t go loud. They didn’t drop ransomware. They didn’t deface websites or scream, “We’re here!” 

No. They were quiet. Patient. Professional. 

They started siphoning data. 

Two terabytes worth. 

Slowly. Over weeks. Just enough at a time to stay under the radar. 

The only reason they got caught? The company had DLP software. And someone noticed that a user was trying to disable it. 

That’s it. 

That’s what tipped them off. 

Let’s Pause for a Second 

You trained your end users not to open attachments. But the guy with admin access—the guy who could turn off your security stack—got tricked by a fake printer driver. 

Do you know what that’s like? 

It’s like installing vault-grade locks on every door of your business… 

…and then handing the janitor a copy of the master key without telling him what it opens. He’s not malicious. He just wanted to clean the bathroom. Now the whole building’s wide open. 

The Consequences? Still Unfolding. 

That company is still dealing with the legal fallout. Discovery requests. Forensics reports. Litigation prep. 

The lawyers don’t care that it was “just a printer driver.” They care about how the attackers got in—and whether there’s a standard of care you failed to deliver. 

So Here’s the Real Question: 

You’ve trained your users. Have you trained your admins? 

Not just told them to “be careful.” 

Not sent them a Teams message about phishing. 

Actually trained them—on how to secure a server, how to spot malware masquerading as legit software, how to follow a hardened deployment process? 

If not, you’ve got a hole in your armor. And that hole? It’s sitting behind the wheel. 

That’s Why We Built Tech Defense 

This isn’t another cyber security awareness course. Tech Defense is designed for system administrators, help desk engineers, and IT pros. 

The people who can override your security. 

The people who can accidentally invite in attackers with the best of intentions. 

They need training too. 

Because they have the keys to the kingdom. 

And the bad guys know it. 

What’s the Move? 

Stop pretending that user training is enough. 

Stop assuming your IT people “already know better.” 

Start building a defensible strategy that includes everyone—especially the people who can break everything with one bad download. 

Schedule a Cyber Liability Assessment 

We’ll help you understand your current risk—and put the right controls (and training) in place. 

Because the worst kind of breach is the one your best people cause by accident. 

And the only thing worse than that? 

Not being able to prove you trained them.